Your Customers need to know how much you care, but they also want to know that you have the competence to guide, direct, recommend, or select the best option for their flooring. Product knowledge is a vital sales requirement if you are to compete successfully and acquire satisfied customers.
Learn what you need to know as quickly as you can. Product Knowledge doesn't make up for poor people skills, poor selling skills, or poor attitude, but, if you are able to master all four, there will be little you can't achieve.
Fiber EngineeringCarpet ConstructionStyle and ColorCushionInstallationMaintenance
Part of the Carpet and Rug Institute library of courses, 202 Fibers and Yarn is one of the six-presentation series on carpet manufacturing.
This course is for informational purposes only and does not offer CEU credits. For CEU credits, visit Hanley Wood University.
This course is offered through Mohawk University as INFORMATION ONLY, you will not receive Continuing Education Units for this course. Contact CRI for locations that offer CEUs.
This course covers types of dye methods, the process, machines used for each method and characteristics of each dye method.
This presentation was developed to explain why carpet is tested, Identify the organizations that develop standards testing, summarize what different test methods measure each measured characteristic is important and list what tests are required by law.
This course will allow you to learn the details with carpet backing and the backing process.
This course covers construction and performance specifications.
In this highly interactive course, on site instructors will answer questions and show attendees the correct ways to install commercial carpet with a mixture of classroom training and hands-on installation.
This course is an authorized Mohawk Factory training and provides CFI C-1 Certification (Certified Flooring Installers).
There is no better way to differentiate your business than through certified installations. We now offer the industry leading CFI certification for carpet installers.
Take advantage of the opportunity to train your salespeople on all of the keys to successful selling in the retail flooring industry.
Our most popular class at the mill in GA!
Watch Now Eric Ruppert Recorded April 9, 2013 Watch Now People love soft Consumers are looking for “soft” on Google: Soft = 1.4 Billion Results Soft Clothing = 272 Million Results Soft Fabric = 139 Million Results Soft Toys = 71 Million Results Soft Sheets = 63 Million Results So
Through knowledge, we will strive to be the catalyst, the instrument, the process, and the partner for retailers to achieve their goals and dreams.